The phone rang at five a.m. Eric answered but the San Francisco police wanted to speak to me. Please, please , please let it be one of the teenagers in trouble with the law - not something worse. Let it be a situation we could fix, not the end of everything as we knew it. Trembling, damn near hyperventilating, I spoke to the officer. They had a subject in custody and she was in possession of my credit card bill. Did I know this person? Was she authorized to have my mail? No and no, but why must they scare the crap out of me by calling so early? Couldn’t it wait until a reasonable hour? The officer, a lieutenant, explained that in order to hold and charge the person they needed my statement. Little did I know that this was but the first ripple after the pebble was tossed into the pond.
We live in a quiet suburb outside a major city. Our house is on a one block street leading nowhere. When these houses were built about sixty years ago each handsome, solid front door had a stylish brass mail slot. The mailman would drop our mail through the slot each day until about fourteen years ago when the carrier took issue with, and maced, our dog. This was followed by a suggestion that we install a mailbox at the end of our very short driveway if we still wanted home delivery. I can’t say that I blame the carrier. Even though our dog was sweet she learned from the Akita next door that when the mailman arrived it was time to join the bark-off. She got so into it that she started pulling the mail with her teeth, while growling and barking, as he was shoving it through the slot. It was actually quite funny to see, but since the carrier had just been bitten rather badly by the idiotic cockapoo who lived around the corner, he was probably justified.
We bought a sweet white, mailbox like you’d see on a country lane and duly installed it on a post at the end of the driveway. It was kind of fun for the kids to put the flag up when we had outgoing mail and people could drop things off for us in the box. Best of all, I no longer had to pick up all the mail that was scattered around the floor by the front door each day.
I’d heard about mail theft in our town for years, but I couldn’t really relate to it. It was always a row of mailboxes that were lined up away from houses and in a busy area on the way out to the beach. But on our little street? How could this be? Reading the police log in the weekly community paper gave me my answer. We don’t have much violent crime here, although there has been the random murder and the very sad occasion when a young mother smothered her little daughter in a local hotel. Most of the reports to the police are fairly benign and some downright amusing. Apparently, I’m not the only one who has noticed this because I recently saw a comedy show in the local plaza and the MC introduced the show by reading highlights from, you guessed it, the police log.
Peppered in with Party Complaints, Advice to Citizens, Juvenile Disturbances and Animal Incidents are the reports of thefts from UNLOCKED cars. You would not believe what people leave in their unlocked cars in this town. Cameras, iPods, iPhones, brief cases, passports, wallets, credit cards, laptops,checkbooks, jewelry, CASH and more CASH. Of course every petty criminal in the tri-county area comes here to steal from unlocked cars. It’s the mother lode. It’s so easy. You don’t even have to smash a window - just go through the neighborhood at night and pocket the goods. What surprises me is that, despite that fact that I’ve been tsk-tsking in amazement about this for years, people don’t really seem to learn. We are not that special, that insulated, that safe. Yes, it’s a wealthy community, and obviously it’s citizens can afford to replace what they’ve lost, but they don’t understand that by making it so easy for outsiders to get a haul of loot, they are making us all less safe. There are more strangers who have no reason, other than criminal, to be here.
Mail theft is apparently quite common as well as lucrative. My credit card number was going to be sold to some overseas operation. Lucky me. Of course it wasn’t just the credit card that was taken, but it took me months to discover what else I was missing and I’m sure I still don’t know about all of my stolen mail. It made me wonder about how many times it had happened and how it could have been done without someone seeing. My early morning phone call was followed up by several calls later that day from the Postal Service and San Francisco police explaining the process and asking for my cooperation in the criminal prosecution. At that point I was more than happy to help. That was before I became part of the arbitrary, inane, bureaucratic machine called the U.S. Postal service.
Our home delivery stopped immediately with no explanation. I went to the post office and stood in line so I could find out why we weren’t getting mail. I spoke to someone who was unfriendly to the point of meanness but finally got my mail. I was assured the delivery would resume. It did for one day. When I went back I was told I needed to spend several hundred dollars to purchase a locked mailbox. They would no longer deliver to the mailbox that we had because there had been theft. I suggested they put the mail through the slot like they used to but that was not an option. Even though mail had been delivered to that door for over fifty years it was no longer possible because when we got the mailbox, at their request, the route was redesigned and it was now designed around the time it took for the carrier to put the mail in the mailbox, not walk up the walk to the house. Even though the houses on both sides of us and almost the entire street had the mail brought right to the front door. Once there has been a change in the route in favor of the post office you can never go back.
I got very agitated with the manager. I could literally feel myself "going postal". I grabbed the mail and left in a fury. There went cute.There went my idea of the sweet country lane. This was the new reality of my suburbs. I refused to buy the box and they refused to deliver. We removed the mail box and knocked the post out with a sledge hammer. I had my lawyer husband talk to the woman in charge of the criminal investigation who spoke to the mean manager. The postal regulations were on his side and they did not have to alter the route. It was explained that I was cooperating with the criminal investigation. It seemed to go unnoticed that I was the victim of the crime. An agreement was made. If we would make the door slot bigger the post office would start to deliver again. Apparently the door slot was too narrow and it took too much time for the carrier to push the mail through. It wasn’t too small before the post office asked us to install the mail box but it was now. My husband said we would capitulate and the mail arrived for several days and stopped again. When I called the manager he said that delivery had ceased because we hadn’t done the retrofit. I explained that it had only been a couple days, we both work and we are not carpenters. We would have to hire someone.
Finally my brother came to the rescue after I begged him. It made me sad to have to cut the door and not be able to use the original brass slot, but he did a nice job and just in time. My husband had decided to get started on it since my brother was late. I texted frantically urging him to hurry. Eric is absolutely brilliant, but he’s not a woodworker. He once asked his cousin, a fine carpenter, how long it would take him to get good at building and the answer was, "Three generations."
The day after Thanksgiving I was showing property to clients when I was pulled over by the cops, flashing lights and all. Mortifying. I didn’t have a current registration sticker. I’d sent it in on time back in August, but it obviously had been stolen with my other mail. Another ripple. I had to go to the DMV, stand in line and pay for a new sticker. More fun. The whole postal incident is pretty much behind me. I was sent some information about how to track the criminal investigation online but I couldn’t understand the instructions and gave up. Other than having to pick up the clutter off the floor by the front door everyday, life is pretty much back to normal.
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